My wife and I recently became the proud owners of our very first home. Being that this was our first experience in purchasing a home, we were very excited, yet hesitant and nervous. Thankfully, we had an amazing realtor on our side, Roupina Nalbandian, who guided us and made us feel safe from start to finish. What first drew us to Roupina was her expertise about the real estate industry. Roupina was highly recommended to us by a few of our friends independently. As such, we knew that we would be in good hands with Roupina. Throughout the entire home-buying process, Roupina was very knowledgeable, answered all of our questions thoroughly and patiently, and expressed great concern for our well-being and happiness. We trusted her and appreciated the wealth of information she shared with us. From the very first day until today, well after escrow on our house closed, Roupina has made herself available to us at any time of the day. This demonstrates her dedication and commitment to providing an expceptional level of service for her clients.
Roupina maintained a very high level of professionalism throughout our experience with her. We never felt as though we were being pressured--in fact, she encouraged us to weigh the pros and cons of each home and think the commitment through before moving forward with the purchase. Roupina was also very patient with us; she never seemed to tire of our countless phone calls and questions, and , in fact, praised us on our careful approach.
Most of all, we were very appreciative of Roupina's genuine care and concern for our well-being. Roupina wasn't interested in getting us into any home- her priority was to find us our perfect home--which she did. Roupina was there to give my wife a hug when the excitement of the process became overwhelming. She was by our side every step of the way, working her magic to make our dream come true.
We are grateful to Roupina for going above and beyond her duties to ensure our happiness. Having her on our team has made all the difference.
Sincerely,
Raffi & Christine Mansourian
Raffi & Christine Mansourian